-Standard Ground Shipping (2-7 days):$6.95
-Free Shipping on qualifying orders over $75. (Takes 3-10 Days)
-2-Day Shipping: $19.95 + $2.95 each additional item
-Overnight Shipping: $30.95 + $3.95 each additional item
-In Store Pickups are available, please contact us.
International (outside US-1-6 Weeks) : $19.95 + $2.95 each additional item
International Orders can be processed directly through our Secure Checkout. Just choose your country and make sure to enter proper billing and shipping information. We are not responsible for any delays due to customs. Customer is required to abide by all customs laws and requests. If you have any questions please email us.
Bulk Orders (Shipping Discounts) To find out about our Rates for Bulk purchases, please call or E-mail us.
Customized MLB Orders includes all personalized items and many player items that are produced on demand. Some of these items are produced on premises here in NY, in which case the items ship the same or next day. However, many items deemed customized are not shipped or processed through our facilities. They are processed by the manufacturer within approximately 5-7 Business Days, (as noted on prouct pages and in shopping cart) and then shipped from Pennsylvania using UPS Ground Shipping or USPS Priority Mail in some cases. There is no way to expedite the creation of these items, and no order statuses are updated until the day after the item has shipped. Faster Shipping methods are available upon request. Custom items are not returnable or exchangeable. Turnaround time is not a guarantee, so in the rare case an order is delayed, it can still not be returned.
-Item is on Backorder or out of stock
-There may be a problem with credit card processing and/or shipping address.
Returns & Exchanges
Damaged goods received must be reported within 5 days of delivery of the package. We are not liable for any damaged products reported after that time. Please call 212-398-6388 or email email@example.com
Refunds will be credited to the card used at checkout for the original purchase price excluding our shipping costs. Any items ordered that were discounted (on sale) are non-returnable and non-exchangeable. Items ordered with Free Shipping can only be returned for the amount minus any shipping costs incurred on our side. Returns must be in unused and sellable condition with all original tags. Please email us at firstname.lastname@example.org or call our toll-free number for a Return Authorization Number. Orders returned after 30 days from the ship date will receive a store credit. Orders returned without an authorization number will be charged $1.95 restocking fee per item returned. Custom bulk orders, which are made to order are subject to restocking fees.
Items may be exchanged as long as the item you are exchanging is still for sale in our store. You can find this out by emailing us or calling us. The cost of reshipment will be charged to the customer.
All Returns/Exchanges must have original receipts and tags, and must be in unused and sellable condition. Any return will be voided if this standard is not met.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Orders are shipped from Times Square, NYC and will get to faster, the closer you are to the North East.